Accessibility Statement
Our Commitment to Accessibility
Grade 5 Glamour is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We are actively working to ensure that our digital experience is inclusive and aligned with recognized accessibility standards.
We aim to meet the requirements of:
- The Web Content Accessibility Guidelines (WCAG) 2.1, Level AA
- The Equality Act 2010
- The Accessible Canada Act
We also consider principles aligned with the Americans with Disabilities Act (ADA) to support accessibility for users in the United States.
Measures to Support Accessibility
To ensure accessibility, G5 Glamour takes the following measures:
- Uses clear and consistent navigation throughout the website
- Designs content with sufficient color contrast and legible typography
- Enables keyboard navigation for key website functions
- Provides alternative text for images where appropriate
- Structures content using semantic HTML for compatibility with assistive technologies
- Ensures responsiveness across mobile, tablet, and desktop devices
- Regularly tests and updates the website to improve accessibility
Ongoing Efforts
We recognize that accessibility is an ongoing responsibility. We continuously review our website and aim to improve accessibility as standards evolve and new technologies emerge.
Third-Party Content
Some areas of our website may rely on third-party services (such as payment gateways, embedded applications, or external plugins). While we strive to work with providers that prioritize accessibility, we cannot guarantee full compliance for third-party content.
Feedback and Contact Information
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or require assistance, please contact us:
Email:
info@grade5glamour.com
Phone/WhatsApp: +233 24 790 6001
We aim to respond to accessibility-related inquiries within 2–5 business days and will make reasonable efforts to provide information or services in an accessible format.
Alternative Access
If you are unable to access any part of our website, we can assist you by:
- Providing product information via email or WhatsApp
- Assisting with order placement manually
- Offering alternative formats upon request
Enforcement and Compliance
If you are located in the United Kingdom or Canada and are not satisfied with our response to your accessibility concern, you may seek further guidance through your local regulatory authority:
- United Kingdom: Equality Advisory and Support Service (EASS)
- Canada: Accessibility Commissioner under the Accessible Canada Act
Statement Updates
This Accessibility Statement is reviewed and updated periodically to reflect improvements and changes to our website and legal requirements.
Last updated: March 2026
